An airline says it is ending its use of the term “confusion” on flyers’ boarding passes.
The Federal Aviation Administration announced Friday that the term has been removed from the “confuse” section of its boarding pass.
The FAA says the term means the airline is “confusing customers.”
The agency says it was introduced in 2015.
The agency says passengers should not use “conflict” as a title on their boarding passes, which were first adopted in 1997.
The agency also said that the word has no legal definition.
The FAA says airlines can remove the term from boarding passes if the airline “recognizes the confusion caused by the use of that term and the resulting frustration for customers.”
The airline says that it does not have a list of airlines that do not use the term.
This post was updated on Feb. 20 at 10:55 a.m. to include the FAA’s announcement.